Feb 26 2008
My Mac Honeymoon is Over. E-mail
Tuesday, 26 February 2008
The first seven months of my Mac Experience were wonderful. After many years of being a Windows user, and eyeing the Mac from afar, I finally made the Switch in June and never looked back.

I’m still not looking back, but the honeymoon is definitely over. It started a couple of weeks ago, when I simply couldn’t log into to my Macbook Pro (not long after the 10.5.2 update). After several failures with potential fixes via the install disk and Terminal, I gave up and decided to just restore a Time Machine backup.

Time Machine is really amazing. I hardly ever notice it’s running, it’s incredibly simple to use, etc. However, I screwed up and had apparently set it to not backup my Applications folder in order to save space. So after my first restore, I had nothing in my Applications folder and ended up doing a new install and re-installing all my applications.

Then, last week, my external display wigged out and just displayed some wide vertical bars. It still was doing this at the Genius Bar until it fixed itself after a few reboots. That’s when I said to the Genius guy, “oh, by the way, what’s with this blemish on my screen?”. He said it was a “bubble” and they’d replace the screen as soon as the parts arrive.

So I drop it back off after the parts arrive and pick it up a day later. Now, when I was experiencing the external display problem, it was determined the main board on the MBP would need to be replaced, but then the problem resolved itself. Apparently the repair order never got changed and I now have a new main board, still have a “bubble”, and the new main board caused my Keychain and Time Machine to temporarily freak out.

I used to love going to the Apple store, but now I’m dreading another trip to explain what happened with my repair. And I won’t go up to the Genius Bar again without an appointment regardless of the reason. When I dropped off the MBP for the repair and when I picked it up, I was told I didn’t need an appointment. The problem is that when you walk up to the Genius Bar without an appointment, you get to feel what’s like to be invisible until you butt in on someone who went thru the trouble of making an appointment. The evil stares start immediately and I feel dirty when it’s over.




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